New email technology is design to speed up response time by e-mailing, creating unrealistic expectations, excessive email, errors, and work-related stress and expensive down time. A survey of office workers in the UK found that 25% of us are waiting for an email response within one hour, more than one third to receive a response within two hours and a two-thirds majority by noon the same day.

The study, conducted by experts in managing e-mails interviewed more than a hundred office workers from a number of large public and private organizations, believing that only a quarter expected a response within a day is acceptable and only seven percent of workers are willing to wait up to two days for a response.

The study also highlighted the fact that expectations for electronic responses are often hypocrites, with our own deadlines for sending email responses.
Our Expert said the results: "This is a worrying trend" e-mails often require a substantive response, data must be collected, the courts referred to, and the sooner we find, as soon as the other person is to expect an answer.

"This survey highlights the need to reduce email overload and make realistic expectations through e-mail in sufficient time to consider a response."

Office One believes that a lot of pressure to get quick answers, is the mind set of the receiver and that many managers are surprised at how quickly people respond to their emails.

The survey also found that 83% of respondents believe that the internal senders expect a faster response to external senders and 87% believe that senior managers are required to respond faster than junior managers.

Director of Development Consultants, a company that controls large  email systems and customer loyalty, said. "Many of us now have a BlackBerry or iPhone to make it easier to interact with '24 × 7 '," "As a result, even if you do not answer, the general assumption is that you have read the message no matter when it was sent. "

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